Let’s lead the AI revolution together
Tidio is on the verge of redefining customer service with our AI-driven product.
Our vision is to disrupt the market as we know it and make the customer service frictionless for everyone. Are you ready to play a part?
employees
nationalities
product users monthly
clients’ questions answered by our AI
We work hard to achieve our goals and we won't hesitate to admit it.
We have high aspirations, and achieving great results matters to us. Our values guide us in our daily work.
Focus on Impact
Focus on Impact
We build our products with a focus on the long-term value for customers. With clearly set goals we aren't afraid of autonomy. With every task we take and every decision we make, we consider the eventual outcome and whether this is the best focus. This also means saying "no" a lot, and that's OK. Long-term goals and values always outweigh short-term gains.
Play Fair
Play Fair
We welcome and include everyone, apply the same policies, and treat others the way we want to be treated. We give feedback and recognition to others and encourage everyone to express their opinions. Thanks to this, we ensure that Tidio is a rewarding workplace and that every great idea is noticed.
Learn & Share
Learn & Share
We embrace culture of continuous learning and knowledge-sharing. We talk loudly about our successes and even more about our failures to share these lessons with others. We are motivated by growth. But our commitment to learn extends beyond personal needs - we believe in empowering others though constantly exchanging ideas and expertise.
Take Ownership
Take Ownership
There is always an owner. We work together, ask and help each other, but ultimately, your project is yours. Ownership also brings trust. We trust that your plan is the best for our customers and Tidio. We know that others can count on us, and we can count on them. Knowing that everyone is accountable makes every process easier.
Looking for more info on our approach? Read our Code of Conduct and Ethics
Benefits
Some benefits may vary depending on your location
Min. 26 days off
We care about your work-life balance, so we encourage you to take time to relax
Development budget
Invest in your personal growth by participating in courses and conferences, all supported by us!
Access to coworking spaces
Every Tidioer has the option to work from their local coworking space.
Medical care
Maintain your good health with our medical insurance
Mental well-being program
Get access to individual therapy sessions and resources for employees
Cafeteria plan
Additional monthly budget to spend on sports cards, shopping or service vouchers
Internal development program
Need support with your professional growth? We’ve got you covered!
Tech guilds
Excited about engineering news? Join our Front-end or Back-end guilds!
Individual work equipment
Choose the tools that are best for you from the available options
Referral program
Recommend working at Tidio to your friends and get a chance to score extra cash
Buddy program
Difficult first days? Not with the support of your Buddy!
Tidio Ambassadors
We provide you with extra workshops and tools to help you grow your personal brand
Free English or Polish classes
Enhance your language skills with 1:1 sessions with native speakers
Free e-book/audiobook services
Are you a bookworm? Then you’ll use it every day!
Fun stuff
Tidio Camp, winter parties, team get-togethers… stay tuned for some fun!
Employee Stories
Tidio has transformed my work life with its flexible schedules and remote options, allowing me to craft my day for maximum productivity. Its flat hierarchy fosters close connections with managers and executives, fostering a strong team spirit. I love the chance to explore diverse industries here, keeping my work dynamic and exciting. Tidio’s vibrant culture celebrates diversity through fun team events and both virtual and in-person meet-ups. Here, I feel empowered to lead projects, collaborate with incredible colleagues, and make a real difference in an inclusive and supportive environment.
Working at Tidio is demanding and rewarding, and the dynamic environment fosters immense personal growth. We leverage a mix of cutting-edge and popular technologies to provide the best front-end developer experience. We use real-time communication via WebSockets to enrich the user experience.
I've joined Tidio in the early 2021, which was my second try to get in, one year after first attempt. What I value at Tidio? Transparency, trust, ownership and team engagement. I have an established growth path on a way to seniority in product management, I receive tools and resources needed to grow. I choose my way of working - I can attend a call from morning walk in the park with a baby stroller, which is the only way to keep my newborn daughter sleep longer than 30 minutes.
At Tidio, machine learning isn’t just a buzzword; it’s the heart of our innovation. We’re not just tinkering with prototypes; we’re deploying robust ML solutions that impact users daily. With full ownership over our projects, from research to deployment, we drive real business results. The startup vibe fuels creativity and the transparency fosters trust, free from office politics. If you thrive in a high-energy, autonomous environment where impact is key, Tidio is your playground!
What I value most at Tidio is the trust and autonomy I have in my work. I have the freedom to explore ideas, push boundaries, and work with people who genuinely want to innovate. What makes it even better is the people I work with. They're supportive, talented, and fun to be around. And being part of the AI team puts me right at the heart of innovation, where we’re building exciting things together.
Is Tidio the right place for you?
You aim high
In our reality, each individual’s impact is tangible and substantially contributes to the overarching goal. We want to make a significant change for our clients, so we set high expectations for ourselves and don’t settle for mediocre results.
You quickly adjust to changes
We operate in a dynamic tech industry and are at a company growth stage where we embrace changes daily. We move forward fast, test ideas quickly, and pivot often. Is it your style, too?
Your work is important to you
Passion for work and professional growth are the values many of us identify with. For our team, we seek experts who are committed to their job and don’t want it just to be a side hustle.
You trust others and can be trusted
We know that reaching the high standards we set for ourselves cannot be achieved alone. Tidioers are a group of people who work together and use each other’s strengths to achieve results.
