My Growth – On learning from the mistakes and being a full time “father of plants” – Maciej Przekop, Customer Success Manager


Maciej has been working in customer service for over 4 years. Daily, he helps Tidio clients develop their businesses and get to know the company's products from the technical side. He has innate ease in making interpersonal connections and enjoys helping others. In his spare time, he develops his passion for cooking and music.

What does “Grow with Tidio” mean to you?

I thought about this for a while and I think that it mainly means that I can not only improve myself but also learn from the mistakes I made along the way. I’m growing not only as an employee but also as a person. I definitely became more patient, responsible, and mature. With the amount of trust and recognition I received from my supervisors, I really felt like a respected and important member of my company.

What was the turning point where you knew you 'had to have the job' at Tidio?

When I started comparing my current job with the opportunity presented by Tidio, I was more and more determined with each day of the recruitment process. The moment I realized that my skills and dedication can be really appreciated and put to good use was a turning point for me.

At Tidio we can work 100% remotely and we also have access to our two offices in Szczecin and in Warsaw. What is your favorite way of working?

That’s a no-brainer for me! I love working remotely. I actually do not remember when was the last time I visited the office haha. Because I work from home, I’m able to spend more time with my 2 parrots, keep the house cleaner and more organized, and have healthier meals. I’m also more focused, relaxed and because of that more efficient.

What would you say is the biggest challenge that you have overcome in your role?

I think the biggest challenge for me was to learn how to multitask and how to organize my work. It took a few months, but thanks to that I work more efficiently now and can handle multiple tasks at once, whether they are long or short term. I’m much more reliable now :)

Any tips for someone looking to get into a career like yours?

You will not always be a perfect fit for the job you want. When I was starting I was very doubtful about my competence and my skills. I wanted to be a perfect employee and do everything correctly the first time I try, but that is simply not possible. I had issues with organizing my work, prioritizing my tasks and because of that, my performance. If I knew that those skills would develop eventually with time, then I would be a lot less stressed during my work and could focus a lot better on my tasks.

What are your hobbies? What do you love to do after work?

I really love cooking! Coming up with new flavor combinations and generally making people happy with great food is the best feeling ever! I’m still just a simple home cook, but I try to conquer more and more complicated dishes. I make a killer stir fry with chicken. I also picked up gardening recently, and now I’m a proud “Father” of over 22 plants in my house! None of them is dying yet, so I guess I’m doing a good job with them. 


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