Our Teams

Our activities touch upon the whole journey of a person in contact with our organization. We start from the moment when someone is not looking for a job but we would like to let them know that Tidio is a great place to work. Here we focus on creating brand awareness, communicating what working at Tidio really means, etc. What follows next are tasks that involve recruitment of new talents to Tidio, so carrying out interviews, delivering feedback, being a bridge between the candidates and hiring managers, and then effective onboarding of new employees.

A big chunk of our team effort is dedicated to stimulating the growth of current Tidioers – organizing feedback workshops, training for leaders,  projects such as Buddy Program or Tidio Ambassadors. As the name of our team suggests, we also take care of nurturing the company’s culture by organizing team integrations, the annual Tidio Camp, managing various wellbeing initiatives, and stimulating effective cross-company communication. 

This is obviously just the tip of the iceberg but, hopefully, it gives you an idea of how multifunctional and necessary our work is 😎

We start our week with a longer team sync meeting online. We focus on our individual work during the other weekdays and keep in touch with each other via Slack. We also tend to meet for a shorter informal meeting over a digital cup of coffee on a regular basis. What’s more, every 6 months we meet as a whole team for a 3 day-long PC Summit.

We’re currently a team of 12 ✌️ Sounds like a lot? It only shows how important people are at Tidio and how many initiatives we organize to make their life easier and fulfilled here.

Our work as well as the work of any other Tidioer is based around OIT (Objective, Indicators, Tasks) every quarter we create. This way, we know what to prioritize and focus on, and we can put some number on it. One of our key metrics is eNPS - an employee-centric index of how likely Tidioers are to recommend working in our organization to their friends.

We are using a couple of tools to check the crucial metrics for the organization and our team.

We make sure (measure) that people have good relationships with managers, their development needs are met, that peers support each other in reaching their business goals, that they are recognized for their work, and that, generally, they feel well and happy. Officevibe is a good tool to help with that.

Our quarterly and yearly hiring plans are well-thought-out and we know how many recruitment processes will be rolled out. So it’s not a „go with the flow” strategy.

But the real magic happens in Tableau, where we can find live dashboards related to candidate experience (our goal is 8.5 out of 10), all the most important metrics for the recruitment process and EB.

Obviously, as Tidioers we share the company's values. On top of that, we value fairness and transparency. Both in terms of collaborating as a team and maintaining relations with candidates or employees from other teams.

We’re big fans of pets. Our dream team integration is to take alpacas for a long walk...